Accessible Documents Policy
This accessibility statement applies to documents published by Roc Search Limited.
It covers PDFs (Portable Document Format), spreadsheets, presentations and other types of document. It does not cover content published on roc-search.com as HTML.
Using our documents
Roc Search publishes policy documents in a range of formats, including, PDF (Portable Document Format), Word, Excel and also CSV (comma-separated values).
We want as many people as possible to be able to use those documents. For example, when we produce a policy document we make sure to:
- provide a plain text web page (‘HTML’ (Hypertext Mark-up Language)) option where possible
- tag headings and other parts of the document properly, so screen readers can understand the page structure
- use plain English whenever possible.
What to do if you can't use one of our documents
If you need a document we’ve published in a different format or you have had a problem using a document:
- email the MarketingTeam - marketing@roc-search.com
We will pass your request onto the correct department will contact you directly.
As part of providing documents in another way, we will need to send you messages or documents. Tell us how you want us to send messages and documents to you. Tell us if you need them in a different format, for example large print, amended colours or audio recording.
Non compliance with the accessibility regulations
Some of our policy documents are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 1.3.1 of the Web Content Accessibility Guidelines version 2.1 AA.
We are tagging and adding accessible headings and structures in all policy documents. We aim to complete this as soon as we can.
Some of our policy documents include diagrams and other visual elements presented without a text alternative. This means that they do not meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.
We are adding text alternatives to visual elements in all policy documents that fail to meet the accessibility guidelines. We aim to complete this as soon as we can.
Some of our documents are essential to providing our services. For example, we may still have some PDFs with information on how users can access our services, and forms that are not accessible. We are fixing these or replacing them with accessible HTML pages as soon as we can.
Some of the documents we publish are produced by third parties. We are not always able to make these fully compliant, for example adding alternative text to images or diagrams. This means that they do not meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.
What we’re doing to improve accessibility
We’re improving accessibility by carrying out accessibility checks on all our new documents.
We’re reviewing the accessibility of older documents that are covered by the accessibility regulations, starting with the ones which are being used the most and getting the highest number of unique page views.