L3/L4 Support Engineer
- £120000.00 - £140000.00 per annum
- Raleigh, North Carolina
- Permanent
Our Consulting client is currently seeking a highly experienced L3-L4 Network Support Engineer to act as the top-tier escalation point for complex networking issues across large-scale enterprise and hybrid-cloud environments. This is a hands-on, deeply technical role supporting critical infrastructure across data centers, WAN, and multi-cloud platforms.
What You'll Do
Serve as final escalation for complex routing, switching, firewall, DNS, and cloud connectivity issues
Troubleshoot major incidents across data center, WAN, edge, and cloud environments
Lead root-cause analysis (RCA) and drive long-term remediation
Support advanced BGP environments (multi-homing, route reflectors, MPLS, EVPN, VXLAN)
Support AWS & Azure networking (VPC/VNet, Transit Gateway, Virtual WAN, Direct Connect, ExpressRoute)
Execute changes, migrations, and configuration reviews
Maintain documentation and operational runbooks
Technology Environment
Routing & Switching: BGP, OSPF, MPLS, VXLAN, EVPN
Platforms: Cisco Catalyst & Nexus, F5 LTM/GTM, Fortinet, Check Point
DNS/IPAM: Infoblox
Monitoring: SolarWinds
Automation exposure and Python scripting a plus
What You Bring
7+ years' experience in enterprise or service-provider networking
Expert-level troubleshooting skills
Deep BGP knowledge including traffic engineering
Strong experience with Cisco, F5, Fortinet, and Check Point
Solid AWS and Azure networking knowledge
Strong documentation skills